Yes, Government is A Business. No, You’re Not The Customer.

Thomas Knapp: On December 15,  the US Government Accountability Office released a report on the Internal Revenue Service’s failings in “providing customer service to taxpayers.” Are taxpayers “customers?” Let’s have a look at that idea. “For years, George Ochenski writes at CounterPunch, “we’ve all heard politicians claim they should ‘run government like a business.’ But of course government … Continue reading Yes, Government is A Business. No, You’re Not The Customer. → - by Thomas L. Knapp
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